Phone: 780-443-4800
Fax: 780-443-6661
British Columbia
Phone: 604-535-0523
Toll Free:
1-866-515-4800 (Western Canada)

Terms & Conditions

Terms of Payment:

Quotes are valid for 15 days.

Our minimum invoice charge is $35.00 per single order.

Net 30 days from date of invoice. LGM Hardware Ltd. reserves the right to withhold orders on outstanding accounts.

We accept cash, Visa, Mastercard, and cheques. NSF cheques are subject to a $50.00 handling fee.


Return of Goods:

LGM Hardware Ltd. reserves the right to refuse the return of any product.

A 20% service handling charge will apply to over stock return items.

LGM Hardware Ltd. requires an RGA (return of goods authorization) for ALL goods returned as well as a copy of the invoice or packing slip.


Limited Warranty:

All goods are limited to manufacturers warranty.


Special Orders:

If you require a product that is custom made to your specifications, ask our sales department about special orders.

All special order products require a written purchase order.

All special order products are NON-RETURNABLE for any reason.


Packing and Shipping terms:

All orders are FOB LGM Hardware Ltd.’s warehouse (Edmonton, Alberta).

Any discrepancies must be reported with 48 hours of receiving goods.

All orders are shipped collect unless previous arrangements have been made with LGM Hardware Ltd.